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Teleperformance is a multinational company operating in the customer experience management and business process outsourcing industry. The company provides comprehensive solutions, including customer support, technical assistance, and sales services, leveraging digital technologies and analytics. Established in 1978 and headquartered in Paris, France, Teleperformance serves clients across various sectors such as telecommunications, technology, healthcare, and financial services. It operates globally with a presence in multiple countries, offering multilingual capabilities and a diversified workforce. Teleperformance's strategic positioning is bolstered by its extensive reach and ability to tailor services to the specific needs of different markets and industries.

Shopify offers an e-commerce platform primarily to small and medium-size businesses. The firm has two segments. The subscription solutions segment allows Shopify merchants to conduct e-commerce on a variety of platforms, including the company's website, physical stores, pop-up stores, kiosks, social networks (Facebook), and Amazon. The merchant solutions segment offers add-on products for the platform that facilitate e-commerce and include Shopify Payments, Shopify Shipping, and Shopify Capital.