Five9/$FIVN
Five9 shares fall after its Q4 adjusted EPS guidance missed expectations and it cut its FY26 adjusted earnings outlook, overshadowing a Q3 beat.
19 hours agoLightyear AI
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Capital at risk
About Five9
Five9 offers cloud-native contact center software enabling digital customer service, sales, and marketing engagement. The company's Intelligent CX platform combines core telephony functionality, omnichannel engagement, and modules into a cloud-based contact-center-as-a-service platform. Five9's modules include digital self-service, agent assist technology, workflow automation, and optimization solutions, as well as artificial intelligence-driven automation solutions that optimize customer service efficiency and manage interaction quality and agent performance.
- Ticker
- $FIVN
- Sector
- Software & Cloud Services
- Primary listing
- NASDAQ
- Employees
- 2,910
- Headquarters
- San Ramon, United States
- Website
- www.five9.com
Five9 Metrics
BasicAdvanced
$2.1B
40.11
$0.70
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-
Price and volume
Market cap
$2.1B
52-week high
$40.00
52-week low
$13.29
Average daily volume
1.9M
Financial strength
Current ratio
4.001
Quick ratio
3.319
Long term debt to equity
0.935
Total debt to equity
0.964
Interest coverage (TTM)
5.33%
Profitability
EBITDA (TTM)
141.095
Gross margin (TTM)
54.65%
Net profit margin (TTM)
4.51%
Operating margin (TTM)
5.70%
Effective tax rate (TTM)
11.90%
Revenue per employee (TTM)
$430,000
Management effectiveness
Return on assets (TTM)
2.40%
Return on equity (TTM)
6.94%
Valuation
Price to earnings (TTM)
40.11
Price to revenue (TTM)
1.725
Price to book
2.53
Price to tangible book (TTM)
4.91
Price to free cash flow (TTM)
12.216
Free cash flow yield (TTM)
8.19%
Free cash flow per share (TTM)
2.302
Growth
Revenue change (TTM)
10.10%
Earnings per share change (TTM)
87.00%
3-year revenue growth (CAGR)
12.16%
10-year revenue growth (CAGR)
23.21%
3-year earnings per share growth (CAGR)
-15.50%
10-year earnings per share growth (CAGR)
8.52%
What the Analysts think about Five9
Analyst ratings (Buy, Hold, Sell) for Five9 stock.
Analyst projections of the future price of Five9 stock.
Bulls say / Bears say
AI is becoming a faster-growing part of the business: Q3 AI revenue rose 91% year on year to about $45 million, and Five9 raised its 2026 AI growth outlook to at least 75%. (Five9)
The core subscription platform is showing improving momentum, with subscription revenue up 16% and customer subscription retention rising to 109% in Q3. This gives Five9 a stronger base for selling additional AI and contact-centre services to existing customers. (Five9)
The planned Level AI deal could broaden Five9’s reach beyond customers buying its contact-centre platform, since the acquired tools can be sold as standalone AI services and are already integrated with Five9. That offers another route to growth among enterprises not yet ready to move their contact centres to the cloud. (Five9)
The fourth-quarter adjusted EPS outlook disappointed: its $0.88–$0.92 range was below the $0.99 analyst consensus reported by Investing.com, despite Q3 revenue and earnings beating estimates. This raises concern that near-term profit growth may not keep pace with sales. (Investing.com)
Margins and reported earnings weakened year on year in Q3: adjusted gross margin slipped to 61.7% from 62.8%, while GAAP net income fell to $14.5 million from $18.0 million. This points to pressure on profitability even as revenue grows. (Five9)
Management warned that strong early AI deployments will make year-on-year growth comparisons tougher in 2027, and said Level AI is expected to dilute adjusted EBITDA margin by about one percentage point that year. The acquisition also requires $325 million in cash, adding execution and capital-allocation risk. (The Motley Fool, Five9)
Data summarised monthly by Lightyear AI. Last updated on 6 Nov 2026.
Five9 Financial Performance
Revenues and expenses
Five9 Earnings Performance
Company profitability
Upcoming events
No upcoming events
Five9 News
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Funds containing Five9
AllUSDEURGBP
Fund name | Fund size | $FIVN weighting |
|---|---|---|
iShares S&P Small Cap 600£ISP6 | $3.2B | 0.15% |
iShares S&P SmallCap 600$IDP6 | $3.2B | 0.15% |
SPDR Russell 2000 US Small Cap€R2US | $5.3B | 0.09% |
SPDR Russell 2000 US Small Cap£R2SC | $5.3B | 0.09% |
iShares MSCI USA Small Cap CTB Enhanced ESG£CUS1 | $3.2B | 0.03% |
Data displayed above is indicative only and its accuracy or completeness is not guaranteed. Actual execution price may vary. Past performance is not indicative of future results. Your return may be affected by currency fluctuations and applicable fees and charges. Capital at risk.
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