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Twilio/$TWLO

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About Twilio

Twilio is a cloud-based communications platform-as-a-service company offering communication building blocks that allow for a fully customized customer engagement experience spanning voice, video, chat, and SMS messaging. It does this through various application programming interfaces and prebuilt solution applications aimed at improving customer engagement. The company leverages its Super Network, a global network of carrier relationships, to facilitate high-speed, cost-effective communication.
Ticker
$TWLO
Sector
Business services
Primary listing
NYSE
Employees
5,587

Twilio Metrics

BasicAdvanced
$42B
37.74
$7.23
1.38
-

What the Analysts think about Twilio

Analyst ratings (Buy, Hold, Sell) for Twilio stock.
Analyst projections of the future price of Twilio stock.

Bulls say / Bears say

Second-quarter organic revenue growth accelerated to 17%, and Twilio raised its 2026 organic growth outlook to 13%–13.5%. That points to stronger demand than the company had expected. (Morningstar)
Dollar-based net expansion rose to 116% from 108% a year earlier, showing that existing customers are spending more. This gives Twilio a growth driver beyond winning new customers. (Morningstar)
Twilio’s new conversation products give it a way to sell more than communications APIs: one early customer implementation became a seven-figure deal. The customer’s AI assistant handled nearly 300,000 conversations, with users converting to approved leads 1.6 times faster. (Exa, Business Wire)
Twilio’s shares had climbed about 30% after Meta launched its Muse agent, but HSBC estimated that even an optimistic scenario would add only $49.2 million of revenue, or 0.8% of its 2026 estimate. If that forecast is right, the AI-related rally may have outrun the near-term revenue opportunity. (StreetInsider)
Twilio faces competition from other CPaaS providers and from companies building their own voice-AI systems. Meta could also connect directly to carriers, so rising AI-agent traffic is not guaranteed to bring Twilio a large share of the revenue. (Seeking Alpha, StreetInsider)
Twilio’s 2026 forecast includes about $250 million of additional US carrier-fee pass-through revenue, while those fees are expected to lower its non-GAAP gross-margin rate by roughly 210 basis points. This makes reported sales growth a less clear guide to organic demand and weighs on the reported margin rate. (Morningstar)
Data summarised monthly by Lightyear AI. Last updated on 30 Sept 2026.

Twilio Financial Performance

Revenues and expenses
Income statement
QuarterlyAnnual
Q3 24
QoQ growth
Revenue
Net income
Profit margin

Twilio Earnings Performance

Company profitability
Earnings per share
QuarterlyAnnual
Q4 23
Q1 24
Q2 24
Q3 24
Q4 24
Actual
Expected
Surprise
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