Freshworks/$FRSH
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Capital at risk
About Freshworks
Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions. It derives maximum revenue from North America.
- Ticker
- $FRSH
- Sector
- Software & Cloud Services
- Primary listing
- NASDAQ
- Employees
- 4,500
- Headquarters
- San Mateo, United States
- Website
- www.freshworks.com
Freshworks Metrics
BasicAdvanced
$3.3B
19.20
$0.65
0.89
-
Price and volume
Market cap
$3.3B
Beta
0.89
52-week high
$13.99
52-week low
$6.79
Average daily volume
4.8M
Financial strength
Current ratio
1.693
Quick ratio
1.507
Long term debt to equity
0.029
Total debt to equity
0.039
Profitability
EBITDA (TTM)
57.489
Gross margin (TTM)
84.96%
Net profit margin (TTM)
20.49%
Operating margin (TTM)
4.15%
Effective tax rate (TTM)
-266.96%
Revenue per employee (TTM)
$200,000
Management effectiveness
Return on assets (TTM)
1.58%
Return on equity (TTM)
19.70%
Valuation
Price to earnings (TTM)
19.199
Price to revenue (TTM)
3.898
Price to book
3.68
Price to tangible book (TTM)
5.7
Price to free cash flow (TTM)
15.974
Free cash flow yield (TTM)
6.26%
Free cash flow per share (TTM)
0.785
Growth
Revenue change (TTM)
15.57%
Earnings per share change (TTM)
-451.96%
3-year revenue growth (CAGR)
18.39%
3-year earnings per share growth (CAGR)
-0.46%
What the Analysts think about Freshworks
Analyst ratings (Buy, Hold, Sell) for Freshworks stock.
Analyst projections of the future price of Freshworks stock.
Bulls say / Bears say
Freshworks delivered 16% year-on-year revenue growth in Q2 2026, reached GAAP profitability and raised its full-year revenue and operating-profit guidance. It also maintained an eight-quarter Rule of 40 streak, suggesting the improved growth-profit balance is becoming repeatable. (Freshworks)
Employee Experience is becoming the stronger growth engine: EX ARR rose 24% year on year, while enterprise service management ARR exceeded $50 million and grew 67%. Larger customers are increasingly important, which could support better expansion and retention than Freshworks’ original small-business base. (Freshworks, Constellation Research)
AI adoption is already visible in customer behaviour, with more than 7,000 paying AI customers and Freddy AI Copilot attached to over 71% of new enterprise deals. AI Agent Studio and the MCP Gateway also broaden Freshworks’ opportunity from assisted support into automated workflows across IT and other business functions. (Freshworks, SiliconANGLE)
Growth is becoming uneven across the portfolio. EX is performing well, but CX ARR grew only 4% in constant-currency terms and management is guiding that business towards roughly mid-single-digit growth, while total revenue growth is expected to slow from 16% in Q2 to about 14% in Q3. (Diginomica, CX Today)
The move into GAAP profit is still thin: Q2 net income was only $3.2 million, while Freshworks had just announced an approximately 11% workforce reduction. Investors must therefore test whether future margin gains come from durable operating leverage or from shrinking the cost base and slowing investment. (Freshworks, Freshworks)
Freshworks operates in a crowded service-software market where Salesforce, Zendesk, ServiceNow and newer AI-native vendors are all investing heavily in automation. That could make AI a necessary cost of staying competitive rather than a lasting source of pricing power or margin expansion. (CX Today, Computer Weekly)
Data summarised monthly by Lightyear AI. Last updated on 24 Sept 2026.
Freshworks Financial Performance
Revenues and expenses
Freshworks Earnings Performance
Company profitability
Upcoming events
No upcoming events
Freshworks News
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Funds containing Freshworks
AllEURUSDGBP
Fund name | Fund size | $FRSH weighting |
|---|---|---|
SPDR Russell 2000 US Small Cap€R2US | €4.8B | 0.09% |
iShares MSCI World Small Cap$WSML | $9B | 0.03% |
iShares MSCI World Small Cap€IUSN | €7.8B | 0.03% |
iShares MSCI World Small Cap£WLDS | £6.7B | 0.03% |
iShares MSCI USA Small Cap ESG Enhanced CTB€SXRG | €2.8B | 0.01% |
Data displayed above is indicative only and its accuracy or completeness is not guaranteed. Actual execution price may vary. Past performance is not indicative of future results. Your return may be affected by currency fluctuations and applicable fees and charges. Capital at risk.
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