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CM.com N.V., headquartered in Breda, Netherlands, provides cloud software for conversational commerce, enabling businesses to engage with consumers across various mobile channels integrated with payment solutions. Its platform encompasses products such as Mobile Service Cloud for customer service, Conversational AI Cloud for AI-driven chatbots, Mobile Marketing Cloud for marketing automation, and a Customer Data Platform for profile management. Founded in 1999 as ClubMessage, the company initially offered SMS messaging services to event organizers in the Benelux region. CM.com operates in 15 countries, serving sectors including financial services, healthcare, retail, and government. Its strategic focus on integrating AI technologies positions it to enhance customer engagement and operational efficiency.

Microsoft sells productivity, security, business, and developer software alongside Azure cloud infrastructure and platform services. Commercial customers pay through subscriptions, software licenses, and usage charges. Consumer businesses include Windows, Xbox, and advertising. Beginning in fiscal 2027, Microsoft reports two segments: agents and infra, containing its commercial software and cloud businesses, and devices and consumer.