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CM.com N.V., headquartered in Breda, Netherlands, provides cloud software for conversational commerce, enabling businesses to engage with consumers across various mobile channels integrated with payment solutions. Its platform encompasses products such as Mobile Service Cloud for customer service, Conversational AI Cloud for AI-driven chatbots, Mobile Marketing Cloud for marketing automation, and a Customer Data Platform for profile management. Founded in 1999 as ClubMessage, the company initially offered SMS messaging services to event organizers in the Benelux region. CM.com operates in 15 countries, serving sectors including financial services, healthcare, retail, and government. Its strategic focus on integrating AI technologies positions it to enhance customer engagement and operational efficiency.

Alphabet is a holding company that wholly owns internet giant Google. The California-based company derives slightly more than three-fourths of its revenue from Google services, the vast majority of which is advertising sales. Alongside online ads, Google services houses sales stemming from Google's subscription services (YouTube TV and YouTube Music, among others), platforms (sales and in-app purchases on Play Store), and devices (Chromebooks, Pixel smartphones, and smart home products such as Chromecast). Google's cloud computing platform accounts for more than 20% of Alphabet's revenue. The firm's investments in up-and-coming technologies such as self-driving cars (Waymo) and health (Isomorphic) make up the rest.