We only send your (or your business') funds to a bank account in the name of the Lightyear account holder.

How to withdraw funds in the app?

• If you already have a withdrawal account set up, simply tap on the “Withdraw” button in the Portfolio tab or in the corresponding currency cash balance and place a withdrawal request.
• To withdraw GBP, please note that your withdrawal account is typically available by the end of the same day your initial deposit was credited.
• To withdraw EUR or USD, contact us via the link at the bottom of this article and send your recent bank statement or another relevant document issued by your bank. The document must show your account details and confirm you as the account owner. We’ll let you know once the account has been added and is ready for a withdrawal.
• • The USD withdrawal will be paid via an international/SWIFT payment which comes with fees by banks that route your funds and takes about 3-5 business days to arrive at your bank. Alternatively, you can convert your funds to another currency (GBP or EUR), which will have an FX fee of 0.35%, before placing a withdrawal request (see Fees and taxes).
• In case you’ve only deposited using Apple/Google Pay or Debit card options, we don’t have your bank account details yet, so keep them at hand and the app will guide you through how to add them.

How long can a withdrawal take?

Once requested, withdrawals may take up to 2 business days to be sent out to your requested bank account. Once sent out, the transfer time depends on the payout method and once initiated cannot be cancelled:

• For GBP, the funds should typically arrive within 0-2 business hours.
• For EUR, your funds should arrive within 0-2 business days.
• For USD, your funds will arrive after 3-5 business days but as it’s a SWIFT payment, it may take longer and we recommend contacting your receiving bank for any estimations.

Why won’t my withdrawal work?

• You don’t have a bank account in the currency you’re trying to withdraw connected to your Lightyear account. You'd need to either convert your funds to a currency you have a withdrawal account for or contact us via the link at the bottom of this article and send your recent bank statement or another relevant document issued by your bank. The document must show your account details and confirm you as the account owner. We’ll confirm when the account has been added.
• You don’t have any funds in the currency you're attempting to withdraw and need to convert before withdrawing.
• You are not holding uninvested cash but open positions only.
• Promotional/referral rewards can only be withdrawn 30 days after having received them. See Lightyear Sign-up Promotion Terms and Lightyear Refer a Friend Terms.
• If none of the above apply, feel free to reach out to us below.

See also: Everything about deposits and How can I deposit USD?