In accordance with applicable financial regulations, we store submitted personal data and associated account information for at least 5 years after closure.

Please know that we can not deactivate your account unless you have zero balance in cash and instruments – you would have to close all your positions and withdraw your funds before deactivation and contacting us.

• The steps to be taken in the app to close your entire existing position: you can tap on “Sell”, choose the selling format “Number of shares” and tap “Sell max”.
• When withdrawing your funds, if you don't have a personal bank account in the currency you currently hold your funds, you may want to convert such funds before withdrawing. If a currency conversion takes place, please note there is an FX fee of 0.35%. See Everything about withdrawals for more.

To deactivate your account, please get directly in touch with the Lightyear support team below. If you're not writing from the app, make sure you contact us from your verified email address.