Running into issues is never fun. Here’s a few basic steps that you can try one-by-one to resolve a technical issue you’re experiencing with the Lightyear app:
- Make sure you’re on the latest version of the app through the App Store (Apple) or Play Store (Android)
- Restart your device
- Uninstall and reinstall the Lightyear app through the App Store (Apple) or Play Store (Android)
If you’ve followed these steps and are still experiencing issues, please don’t hesitate to reach out to our Support team below.