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eGain Corp provides AI-powered knowledge management and customer experience automation solutions. Its flagship offering, the eGain AI Knowledge Hub, unifies content across disparate enterprise systems and delivers trusted, accurate, and consistent answers to customers, employees, and AI agents. The platform supports digital self-service, contact center operations, employee support, and other knowledge-intensive workflows. Its AI KnowledgeOps approach combines people, processes, and technology to govern, measure, and continuously improve enterprise knowledge and AI-generated answers. It serves companies and government organizations in North America and Europe, including customers in industries such as financial services, insurance, healthcare, telecommunications, and the public sector.

Alphabet is a holding company that wholly owns internet giant Google. The California-based company derives slightly more than three-fourths of its revenue from Google services, the vast majority of which is advertising sales. Alongside online ads, Google services houses sales stemming from Google's subscription services (YouTube TV and YouTube Music, among others), platforms (sales and in-app purchases on Play Store), and devices (Chromebooks, Pixel smartphones, and smart home products such as Chromecast). Google's cloud computing platform accounts for more than 20% of Alphabet's revenue. The firm's investments in up-and-coming technologies such as self-driving cars (Waymo) and health (Isomorphic) make up the rest.